User Management

User Management

User Management for Effective Employee Development and Training

Professional employee development and training require well-structured user management that accounts for the various roles and responsibilities within your financial institution. Arena Learning Hub provides essential tools for secure, flexible, and efficient management of everyone involved in your development programs. 

Role-Based Platform Access

Streamline platform administration with a comprehensive role system that assigns appropriate permissions to each user:

Administrators

Configure platform settings, manage users, and oversee all aspects of the system

Coordinators

Organize courses, manage enrollments, track completions, and manage users

Tutors

Manage learning materials, grade participants, interact with learners, & track progress

Trainees

Access assigned courses, track personal progress, engage with learning materials, explore public courses

Trustees

Invite and introduce potential trainees to the platform

Mentors

Create learning paths and specializations, monitor progress, provide guidance, approve trustee-referred users

For team members with multiple responsibilities across departments, the ability to switch between roles without logging out makes the platform exceptionally efficient, reducing administrative friction and saving valuable time. 

Dual Authentication System

Dual Authentication System

Provide secure yet convenient access options tailored to different user needs within your financial institution. Permanent passwords offer seamless entry for regular users who access wealth management training frequently, while single-use codes simplify the experience for occasional learners such as external auditors, mortgage brokers, or temporary staff participating in specific AML or data protection training programs. This dual approach maintains security standards while accommodating different user access patterns and requirements suited to your banking training program. 

Custom Enrollment Options

Control Training Enrollment

Control the enrollment process with options designed for different training contexts. Admin-registered enrollment gives you complete oversight of who participates in specific programs such as sensitive commercial lending procedures or treasury operations training. Auto-enrollment streamlines the process for mandatory training by allowing designated users to self-enroll in available AML compliance or data protection courses. Auto-enrollment with approval offers a middle ground, allowing users to express interest in advanced investment advisory or wealth management certifications while maintaining quality control. These options work together to optimize administrative resources while ensuring the right people receive the right training at the right time. 

See How Arena Learning Hub
Works for You

Get a personalized walkthrough of our powerful features with one of our sales representatives. We'll show you exactly how Arena Learning Hub can streamline your training initiatives in a free demo. Sometimes seeing is believing, and we're ready to show you what's possible.

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